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NCSS Executive Director

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University of New Hampshire

Job Description

Operating Title

NCSS Executive Director

Long Classification Title

Executive Director, National Center for START Services

Campus Location

Durham

Department

UNH CHHS Institute on Disability

Summary of Position

The National Center for START Services (NCSS), is an initiative that works to strengthen efficiencies and service outcomes for individuals with IDD and mental health needs in the community. It was established at the University of New Hampshire Institute on Disability/UCED in 2009, to provide technical support, clinical expertise, and training and consultation services. https://centerforstartservices.org/The Center manages an annual budget of over $6M with research grants, contracts and services reaching more than 20 states, the National Research Consortium on MHIDD, as well as employing over 35 full and part-time faculty and staff.

The Executive Director (ED), under the general supervision of the IOD Director, will have overall strategic and operational responsibility for NCSS faculty/staff, research grants, contracts and services, expansion, and execution of its mission. She or he will, have or develop, a deep knowledge of the MH/IDD field, core needs and programs, and business operations.

Acceptable minimum level of education

Master's

Acceptable minimum years of experience

7-10 years

Posting Number

PS4889FY25

Other minimum qualifications

  • A Master’s degree in a related field.
  • Eight or more years senior nonprofit management experience and/or related background experience.
  • Demonstrated cultural fit with NCSS faculty/staff, IOD, UNH/USNH, key stakeholders.
  • Demonstrated transparent and high integrity leadership.
  • Demonstrated high level strategic thinking and planning. Ability to envision and convey the organization’s strategic future to the staff, stakeholders and Advisory Board.
  • Ability to effectively communicate the organization’s mission to the overall community.
  • Demonstrated ability to supervise and collaborate with internal and external faculty and staff.
  • A history of successfully generating new revenue streams and improving financial results.
  • Previous success in establishing relationships with individuals and organizations of influence including funders, partner agencies and volunteers.
  • Solid organizational abilities, including planning, delegating, program development and task facilitation.
  • Strong financial management skills, including budget preparation, analysis, decision making and reporting.
  • Creative problem-solving skills in a positive and collaborative manner.
  • Strong written and verbal communications skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.
  • Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning.
  • Ability to work effectively in a collaboration with diverse groups of people
  • Passion, idealism, integrity, positive attitude, mission-driven and self-directed

Additional Preferred Qualifications

  • PhD preferred.
  • Experience in an academic environment preferred.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

https://jobs.usnh.edu/postings/63385

Percent Time Information (FTE)

1.00

Grade

33

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Date

10/21/2024

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Salaried Staff (Exempt)

Appointment Type

Grant Funded

Drivers License and Physical Requirements. Please check all items that apply.

None applicable

Duty/Responsibility

Leadership

The ED oversees and provides strategic guidance and leadership to the Senior Management Team representing clinical, research, training, and business operations. The executive director will be able to clearly articulate the vision, mission, theory of change, and strategic direction of the organization. That way, they can efficiently align the entire organization so that everyone is rowing in the same direction.

In this position, the ED will directly supervise members of the Senior Management Team and will provide problem solving, mentoring and constructive feedback on a regular basis. This effort will support team members in their assigned roles and responsibilities, manage methods of efficiency and processes of productivity, along with reviewing performance and developing improvements.

Duty/Responsibility

Management

Ensure ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, communications, and service deliverables; recommend timelines and resources needed to achieve the strategic goals.

Participate in UNH/IOD management activities as needed.

Duty/Responsibility

Advisory Council

The NCSS executive director will facilitate engagement with the START National Advisory Council comprised of individuals with lived-experience, family members, and professionals from across the U.S. The mission of the Advisory Council is three-fold: 1) To help establish a working relationship between START programs and Learning Communities across the nation; 2) To review outcomes associated with the model and associated approaches, and help transition START from evidence-informed practice to evidence-based practice; and 3) To explore plans for long-term financial sustainability of the START model by collaborating with Managed Care Organizations, CMS, and other federal agencies, state authorities, and important partners.

The ED is responsible for communicating effectively with the Advisory Council and providing, in a timely and accurate manner, all information necessary for the support the Council needs to provide valuable feedback, advice, and recommendations.

Duty/Responsibility

Public Relations and Communications

The ED will serve as the internal (IOD and UNH) as well as the external (public) face of the organization. This role is the most visible and concrete embodiment of the NCSS and requires that she/he maintain strong relationships among peers (IOD/UNH/AUCD), project collaborators, key stakeholders (state/federal organizations, grant sponsors and contractors), and others.

Oversee, deepen, and refine the effective communications and marketing efforts, via dedicated staff, from web presence to external relations with the goal of creating a stronger organization and identified brand. Maintain cutting edge content and share with key stakeholders.

Duty/Responsibility

Financial Management

The ED is responsible for developing and maintaining the conditions for maximum resource utilization and financial success. This includes working with the clinical and research teams to conduct outreach to state and federal partners, apply for research grants, and ensure compliance with all deliverables as contracted. Further, the ED will demonstrate an ability to read and understand financial documents. This includes grant and contract budgets, and contract documents. They will also understand and participate in USNH hiring and personnel regulations and processes to ensure the recruitment, hiring and retention of competent, qualified staff. She/he will work with and support the NCSS Director of Operations and collaborate with the IOD Finance Team and UNH Sponsored Program Administration staff.

Duty/Responsibility

Organizational Development

The ED will facilitate NCSS to fulfill its mission by advocating for the right systematic changes, whether those are related to internal or IOD/UNH policies, financial procedures or systems, team norms and expectations, or program and services outreach.

The ED will lead the effort in strategic planning with all NCSS faculty and staff, to set overall goals for the organization and develop a plan to achieve them with an annual review and update.

Duty/Responsibility

Compliance

The ED is responsible for understanding the requirements and ensuring that the NCSS is operating in compliance with all IOD/UNH/USNH regulations and grant/contract terms and conditions. Beyond required compliance, the NCSS will also adhere to the highest ethical standards possible.

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