IT Support Technician
Job Description
*Description:*Our client is looking for a PC Technician to join the team. This position is an addition to their existing team as they are in the middle of their migration to Windows 11.
Shift: 8hr (x5) Evening
Schedule: 11:30am-8pm, shifts varied throughout week
Follows established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point devices, applications or networks. Performs accurate documentation. Read and interpret technical documentation to complete moves, changes, and break/fix for hardware or software components. Participates on cross functional, integrated teams to troubleshoot moderately complex issues. Acts as a liaison between customers and vendors to ensure requests, issues and problems are resolved in a timely manner. Functions under direct supervision and may be required to be on call.
Excellent critical and analytical thinking and excellent customer service skills. Exhibit excellent written and verbal communication skills. Advanced troubleshooting skills. Excellent organizational skills. Excellent understanding of the operations and functions of end-point devices, including (but not limited to) PCs, software, network switches, printers, patch panels, phones or faxes. Good understanding of cable plant infrastructure.
There are currently 15,000 end users that the team supports both clinical and operations. There are 60 total locations throughout San Diego.
*Skills:*
Support, Troubleshooting, Customer service, Technical support, windows 10, desktop support, desktop, imaging, active directory
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Please mention you saw this ad on WomenInHigherEducation.*
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