Operations Manager - Aquatics
Job Description
Posting Number
20141919SPosition Title
Operations Manager - AquaticsLocation
College of San MateoDepartment
Community FitnessPosition Number
1C0518Percentage of Full Time
100%FLSA
Exempt (does not accrue overtime)Months per Year
12Min Salary
$99,144 (annual)Max Salary
$125,580 (annual)Position Type
Administrative/Supervisory PositionsWho We Are
The College and the District
Who We Want
The Position
Duties and Responsibilities
- Safety compliance
- Participate in the hiring of administrative staff, coaches, assistant coaches, lifeguards, pool attendants and swim instructors
- Develop scheduling that assures the primacy of Kinesiology, Athletics and Dance (KAD) division needs, then general college and then community needs
- Manage and maintain safety records, certification and work-study hours
- Manage budget to goal through scheduling, timesheets review, and labor reports
- Maintain strong revenue streams and increase program and rental opportunities
- Develop and track the pool operations budget. Continually seek cost reduction opportunities while working with SMCCCD inter-departmentally
- Drive operations to net zero pool balance sheet
- Identify and approve new sources of revenue
- Oversee aquatics membership, administrative and financial revenue receipts
- Coordinate and supervise the pool maintenance directly with campus facilities or company partners to include scheduling necessary maintenance, repairs, and upgrades
- Train incoming staff to align with culture, student, faculty, and community service
- Train incoming staff on hourly reporting software and create backup substitute options
- Assess lifeguard performance through in-service training as well as ongoing drills
- Provide general customer service; assist with signage, schedules, and website updating
- Manage and coordinate special events (swim team practices and meets, water polo practices and games/tournaments, events, summer program, etc.)
- Plan, organize, schedule, and coordinate summer swim lesson programs
- Coordinate American Red Cross classes and provide certificates in coordination with all department managers
- Work with coaching staff to ensure student program support, work with the Director of Auxiliary Services, and faculty to seamlessly negotiate and conclude collaborative problem resolution
- Maintain Aquatic Center team compliance with professional customer service standards
- Development and design surveys to review, summarize, and make recommendations
- Order equipment and supplies for programs, staff, and the aquatic facility
- Participate actively in BAPPOA (Bay Area Public Pool Operators Association) training and meetings
- Implement and actively structure daily safety, security, and risk management policies
- Review and support security and access related to the aquatic facility
- Recommend and review contracts, invoices, and special event requests
- Work with sub-department managers to improve existing programs
- Review social media, pool website, and online marketing, with response and update recommendations
- Create worksite sustainability outline, courting and developing team relationships while assuring ease in an effective, efficient diverse and multicultural environment
- Develop professionally in aquatics through resource, conferences, and trainings
- Participate actively in the student, faculty wellness improvement by personally instructing a minimum of 2 -3 water classes weekly
- Ensure daily that the pool complies with all regulatory requirements
- Assist in the wellness of students, faculty, and community participants
- Attend and actively participate in staff meetings and professional training
- Assist and perform other duties as needed to cohesively support overall fitness and wellness goals targeted at student, faculty, and community improvement
- Additional duties may be assigned based on business operational needs
Minimum Qualifications
- Bachelor’s degree in an academic major relating to this position from an accredited college/university OR an equivalent combination of education and experience
- Minimum of 3 years of related experience and/or training in aquatic facility management and operations; aquatic exercise and swim instruction and training
- Current First Aid for Public Safety Personnel certification (Title 22), CPR
- Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
- Must be available for team support during “call-outs,” special events, after-hours responses which may include; evenings, weekends and or holidays. Must be available for after hour notifications
Knowledge, Skills and Abilities
- Program development, knowledge of industry best practices
- Proficiency in Microsoft Office, Word, Excel & PowerPoint
- Understanding of SMCCCD culture, policies and procedures
- Knowledge of safety policies, practices, procedures and requirements of SMCCCD
- Illness and Injury Prevention Plan knowledge
- Strong leadership, integrity driven, daily demonstration of efficient, ease of interpersonal skills towards team, interdepartmental stakeholders, students, faculty and community
- Experience with payroll software, budgeting outlines, reporting review
- Excellent organizational skills with demonstrated written and oral follow-though and highly focused upon attention to detail
- Critical thinking skills, flexible problem-solving resourcefulness
- Experience working with adults and youth in all aquatic and related outdoor programs
- Demonstrated service orientation and program management
- Sound judgment aimed toward employee sustainability
- Ability to work independently under pressure and meet deadlines
- Effectively establish and maintain productive working relationships within a diverse, collaborative, multicultural, interdepartmental environment
- Ability to provide clear communication to team members, promote safety and enforce safe work practices
- Ability to work in an environment that is occasionally stressful
Physical Requirements
Preferred Qualifications
- Significant training and experience relating to the duties of this position such as: one year of formal training, internship, or leadership experience reasonably related to this administrative position and to the services provided in the programs administered
- Certified Pool Operator/Aquatic Facility Operator
- Current Lifeguard Instructor Certification with requirement to attain Master Instructor Certification
Benefits
Open Date
11/18/2024First Review Date
12/09/2024Open Until Filled
YesSpecial Instructions Summary
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/
Conditions of Employment
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
EEO Statement
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.
Accommodations
Annual Security Report
*Please mention you saw this ad on WomenInHigherEducation.*